Insights
ProQuest Consulting0 Comments
Why Diversity Matters in the Workplace
Harvard Business Review (HBR) published a study showing how diversity in the workplace
ProQuest Consulting0 Comments
Service Cloud: Top 5 Features
In a nutshell, Service Cloud is all about support and keeping your customers
ProQuest Consulting0 Comments
How to Prepare for Salesforce Beta Exams
I recently had the opportunity to take three different Salesforce beta exams
ProQuest Consulting0 Comments
7 Reasons Why Salesforce Field Service Lightning will Dominate the Market in 2017
1) Salesforce is everywhere. When Salesforce decide to make a marketplace their
ProQuest Consulting0 Comments
Enlit Australia 2017: Exciting Highlights and New Learnings!
Myself and Aymeric (PQ’s CEO) attended Enlit Australia at the Melbourne Convention & Exhibition
ProQuest Consulting0 Comments
Creating a Happy Workplace
“What do you do for work?” is a familiar question that we’ve
ProQuest Consulting0 Comments
Field Service Lightning Mobile App: What You Need to Know
As the leading Salesforce Field Service Lightning (FSL) partner in Australia, the
ProQuest Consulting0 Comments
New Senior Project Manager/Scrum Master: Meet Giovanna
We’re excited to introduce Giovanna, our new Senior Project Manager/Scrum Master. Born
ProQuest Consulting0 Comments
Why Core Values Matter at ProQuest
If there’s one thing you should know about ProQuest, it’s that our
ProQuest Consulting0 Comments
A Closer Look: What is a CRM?
CRM is a term that gets thrown around a lot in the
Recent Posts
ProQuest Consulting0 Comments
Christmas in July 2023 with ProQuest Consulting
ProQuest Consulting0 Comments
Business Learnings from Matilda’s Semi-Finals Loss
ProQuest Consulting0 Comments
Customer Experience for Energy & Utilities: Remodelled for 2023
Tags
agentforce
agile
AI
artificial intelligence
australia
automation
autonomous agents
awards
b2b
business insights
business transformation
case management
charity
contact centre
customer
customer engagement
customer experience
customer service
customer success
decision inc
digital transformation
diversity
dreamforce
employee engagement
employees
engagement
equality
event
events
field service
financial services
financial services cloud
FSC
great place to work
net zero
post implementation
public sector solutions
salesforce
social impact
success
Sustainability
technology
tips
updates
upskill