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ProQuest Consulting0 Comments
Meet Meghana: New Salesforce Functional Consultant
Meghana Gurani started her Salesforce career right after her graduation, joining a major tech company as a Developer. She spent
ProQuest Consulting0 Comments
Meet Hana: New Project Coordinator
Hana Shankar joins ProQuest as our newest Project Coordinator, bringing all of her 10 years’ experience of keeping enterprise IT
ProQuest Consulting0 Comments
Meet Sarah: New Lead Salesforce Consultant
Sarah Berkery brings fifteen years of Salesforce experience, spent making the platform work for the people actually using it. She’s
ProQuest Consulting0 Comments
Salesforce releases 7 pre-built AI Agents ready for action!
Salesforce just announced a portfolio of 7 job-ready AI agents, pre-built to actual roles, ready to start work on day
ProQuest Consulting0 Comments
What If You Only Paid for AI When It Actually Worked?
Meet Salesforce Help Agent: no resolution, no charge. In July ’26, Salesforce released Agentforce Help Agent, a prepackaged Agentforce solution
ProQuest Consulting0 Comments
AI That Works vs AI That Matters: Why Some AI Investments Don’t Pay Off (Yet)
Only 14% of Australian CEOs say they’ve seen revenue gains from AI so far, according to PwC’s latest Global CEO
ProQuest Consulting0 Comments
The AI Credit Blowout: Why So Many Teams Are Spending Big and Getting Little
Is your AI spend actually under control? And are you getting the value you expected for it? Depending on how
Damian Pauley0 Comments
The Power of Perspective: Reflecting on 1 Year at ProQuest
It has been nearly 12 months now since I joined ProQuest and made the leap into the world of Salesforce
ProQuest Consulting0 Comments
Salesforce Phishing-Resistant MFA Explained: What Changed, and Who’s at Risk
If you use Salesforce, this one’s worth two minutes of your time. Salesforce is rolling out one of its biggest
ProQuest Consulting0 Comments
Salesforce Is Owning the Future of Customer Service. Here’s How.
Customer service is having its iPhone moment. The gap between a great experience and a forgettable one used to come
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