Insights
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Meet Hunter, the outbound AI sales agent that finds your next deal and keeps it moving.
Ask your inside sales team where their week goes. Building lists. Checking LinkedIn. Exporting spreadsheets from one tool and pasting
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Piper: the AI sales agent that chats with your website visitors 24/7.
A buyer lands on your pricing page at 8:47pm. They have one question. Your website hands them a form. Name,
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Salesforce is acquiring Braze so every customer gets the VIP treatment
Think about the best service you’ve ever had. Chances are it was somewhere small. The café that starts your coffee
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Meet Felix, the field service AI agent your technicians have been waiting for.
Felix is Salesforce’s new field service AI agent, built for the people out on the job. Who Felix is for
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ProQuest: first Salesforce Partner to become a FIN Partner in Australia
Most of Salesforce’s new AI agents were born inside Salesforce. Fin wasn’t. It’s been answering customers since 2023, for a
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Salesforce’s new customer service AI agent is called Casey. We’ve known it for a while.
Ahead of Dreamforce, Salesforce introduced Casey, one of its 2 newest customer service AI agents. But we’ve actually known him
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ProQuest’s Steptember 2026 Wrap-Up
It turns out a step counter can bring out everyone’s competitive side. So many people put their hand up to
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Meet Meghana: New Salesforce Functional Consultant
Meghana Gurani started her Salesforce career right after her graduation, joining a major tech company as a Developer. She spent
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Meet Hana: New Project Coordinator
Hana Shankar joins ProQuest as our newest Project Coordinator, bringing all of her 10 years’ experience of keeping enterprise IT
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Meet Sarah: New Lead Salesforce Consultant
Sarah Berkery brings fifteen years of Salesforce experience, spent making the platform work for the people actually using it. She’s
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