AI Agents
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Meet Hunter, the outbound AI sales agent that finds your next deal and keeps it moving.
Ask your inside sales team where their week goes. Building lists. Checking LinkedIn. Exporting spreadsheets from one tool and pasting
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Piper: the AI sales agent that chats with your website visitors 24/7.
A buyer lands on your pricing page at 8:47pm. They have one question. Your website hands them a form. Name,
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Meet Felix, the field service AI agent your technicians have been waiting for.
Felix is Salesforce’s new field service AI agent, built for the people out on the job. Who Felix is for
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ProQuest: first Salesforce Partner to become a FIN Partner in Australia
Most of Salesforce’s new AI agents were born inside Salesforce. Fin wasn’t. It’s been answering customers since 2023, for a
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Salesforce’s new customer service AI agent is called Casey. We’ve known it for a while.
Ahead of Dreamforce, Salesforce introduced Casey, one of its 2 newest customer service AI agents. But we’ve actually known him
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Are You Running a Stone Age Contact Centre?
Designing an Omnichannel Experience with Salesforce Service Cloud in Australia Too many companies are still stuck on legacy telephony systems.
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ProQuest Joins the Agentforce Partner Advisory Board ANZ
We’re buzzing with excitement because… ProQuest has been picked to join the Agentforce Partner Advisory Board for Australia & New
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Why Salesforce’s Marketing Cloud Next Matters in Australia
Salesforce Marketing Cloud has long been one of the most advanced platforms for customer engagement. It gave businesses the ability
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5 Myths Holding Customer Service Teams Back
AI in customer service is no longer a future concept. It is already here. Yet many teams remain stuck in
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Where AI Meets ROI: Why Financial Service Teams Are Turning to Agentforce
Imagine if every financial adviser walked into a client meeting already prepared. No data wrangling. No juggling systems. Just meaningful
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