AI
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Capturing Job Details in the Field Sounds Simple. Unless You’re the One in the Field.
How much of your ops manager’s week is spent chasing job completion details that should already be in the system?
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What Headless CRM actually means for your Salesforce investment
People have relied on Salesforce as the one source of truth, the one place your teams live. Businesses bought in,
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What If Salesforce Came to Your Sales Manager, Not the Other Way Around?
Better question: would you let it? The average sales manager spends 45 minutes every morning inside Salesforce to get a
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Agentforce Just Got a Lot Easier to Justify to Your CFO.
The value of AI is no longer questioned. Now it’s about how much it’s going to cost you. Up until
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The Smartphone Changed How We Live. Is Slack About to Change How We Work?
For years, CRM has meant one thing: a database your team is supposed to keep updated. Sales logs calls. Service
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How CIOs Should Evaluate Agentforce Beyond the Demo
Agentforce demos do exactly what they are meant to do. They show what’s possible. Making that possible in your business
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What Executives Should Really Demand From AI in 2026
Most organisations already have Artificial Intelligence in their business. What many executives still struggle to explain is what it is
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Futureproofing Your Contact Centre: What 2030 Will Demand and How to Stay Ahead
💡 By 2030, your customers won’t be waiting on hold. They’ll be wondering why you didn’t contact them first. The
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Smart Enough to Be Dangerous: If AI’s Doing the Work, What Are You Doing?
AI promises to handle the boring stuff. Automate the admin. Write the emails. Build the reports. Suggest the next-best-whatever so
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Last Yard launches Salesforce Agentic AI with ProQuest partnership
Last Yard has partnered with ProQuest to launch Salesforce Agentic AI, accelerating and scaling its global Sales Development efforts. As
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