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By Using ChatGPT, Are You Putting Your Company at Risk?
As of May 2024, ChatGPT has a whopping 180.5 million users. The
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AI for Contact Centre Excellence: Bottlenecks to Breakthroughs
Customer satisfaction is a critical driver of business success. In a recent
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Einstein 1 Field Service Edition: Salesforce Launches Field Service + Data Cloud + AI
Why settle for good when you can achieve greatness in your field
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Salesforce Industries: ProQuest is officially a Public Sector Solutions certified partner
As 2024 unfolds with excitement, we’re delighted to announce ProQuest’s official certification
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Einstein Copilot: Your VIP Pass to Effortless Customer Interactions
Imagine AI generating customer-engaging responses in just one click on your Salesforce
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Employee Speaks: Artificial Intelligence (AI) and Its Impact on Their Lives
Fresh from obtaining their Salesforce Artificial Intelligence (AI) associate certifications, our employees are not
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Salesforce Apex Triggers: Best Practices to Avoid Design Issues
Background Apex triggers are code scripts that run automatically when a Salesforce
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Multi-Factor Authentication (MFA) in Salesforce: Setup Guide
Over the last few years, the level of concerns about CyberSecurity and
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Salesforce + WhatsApp: The Best Customer Platform Partners with the Instant Messaging Giant
Salesforce and WhatsApp have entered into a new partnership that will bring
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Digitisation of Council Services: A Leap-of-Faith with Vast Benefits
In February, the Service Transformation Innovation webinar brought together public servants and
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4 Risks Energy & Utility Companies Should Consider This 2024
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Advocating Diversity and Equality: Together, We Are Better
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Minus18: Australia’s charity improving the lives of LGBTQIA+ young people.
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