About ProQuest

We bring our customer's vision to life through efficient delivery of innovative and transformative solutions powered by Salesforce.
About ProQuest Consulting

Harnessing Your Full Potential with Salesforce

ProQuest Consulting empowers companies in Australia and New Zealand to achieve more, do more, and create more value with a holistic approach to tackling business objectives.

We love working with leaders with the drive to change and make that first step to make a lasting impact, empowering them to harness the potential of their business and deliver more value in the least amount of time.

ProQuest Consulting was one of the first companies in Australia to adopt cloud computing and become a Salesforce partner. We’ve always been at the forefront of cutting edge technology – and we know a great idea when we see one, and we are excited to impart them to others. With ProQuest you can count on industry-leading solutions delivered with quality and transparency.

Passion makes us better, but your success makes us the best.

Our purpose?

We bring our customer's vision to life through efficient delivery of innovative and transformative solutions powered by Salesforce.

Nobody creates greatness on their own. Our team shares a passion for groundbreaking ideas, and works together to bring them to life.

When we say we empower companies to achieve higher performance, we mean it – and we do everything we can to live up to that promise. Whether it’s a simple tweak or a robust strategy, we’re not finished until you’re happy.

What makes us different from the other guys? It’s pretty simple. At ProQuest, we’re about strong relationships and complete transparency. We ask the right questions, pay attention to detail, and do everything we can to understand your unique situation. By committing to daily scrums and fortnightly sprints, our clients are with us every step of the way so there are no surprises. You’ll receive daily updates, see results in near real-time, and have access to our support team whenever you need us

More than a decade of expertise.

It’s no secret that Salesforce is one of the most powerful technologies in the world, but the magic lies in knowing how to use it. Our seasoned consultants live and breathe technology, and won’t stop designing, testing, and adjusting until they find the right solution.

We’ve made it our mission to get the most out of Salesforce and deliver transformative outcomes for our clients. That means taking agile methodology to a whole new level and solving complex business challenges in as little as two weeks. Our process has proven itself time and again, and has helped hundreds of happy clients achieve their goals. Forget waiting – let’s transform how you do business.
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2007

Creation of ProQuest

2010

Salesforce Consulting Partner

2012

Awarded Salesforce Innovation Award at Dreamforce

Start of ProQuest Agile Solution Delivery

2013

ProQuest Becomes 100% Scrum Practice

2014

First Field Service Manage Solution

2015

Celebrating 200 Sucessful Sprint Delivered

2016

New Office at 37 Pitt Street

Becomes a Reference Partner for Salesforce Field Service Lighning

2018

Reaches Gold Partnership Level

2019

ProQuest reaches Platinum Partnership Level

2021

ProQuest is named the winner of the Salesforce 2021 Global Partner for Innovation Award

2022

Great Place to Work Certified

Why Work with ProQuest?

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Unmatched Experience

  • Salesforce Summit Partner
  • 13 years of experience
  • 100% pure play Salesforce
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Proven Agile Delivery Model

  • Get Increased Speed-to-Value
  • Full Transparency
  • ROI-driven
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Highly-Trained Consultants

  • 130+ Certifications
  • #1 partner in Field Service
  • Experts in Sales Oprimisation and Customer Service solutions
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Outstanding Customer Satisfaction

  • 4.89/5 CSAT
  • 200+ projects surveyed
  • Long-term customer relationships
Expect the best experience.
Our core values drive everything that we do.
E

Excellence

We are true professionals who strive to be the best that we can be for our clients and our fellow ProQuesters.
T

Teamwork

The sum is greater than its parts. It’s by leveraging each other’s strengths that we achieve great things.
H

Honesty

Trust is crucial in building strong relationships, so we believe in authenticity and transparency.
I

Innovation

Continuous improvement comes from being creative, modern, and bold.
C

Customer-centric

Exceeding customer expectations and being proactive to turn customers to loyal partners.
The A-Team

Meet our team members

Clive Roberts

Sales Director

Santosh Kumar

Head of Consulting & Technology

Jonathan Moody

Head of Delivery- Public Sector

Emma Muir

Head of Delivery- Private Sector

Imalka Fernando

Principal Consultant

Laura Plotton

Principal Consultant

Kengo Chinen

Lead Consultant

Duygu Johnston

Senior Consultant

Thyag Srinivasan

Lead Consultant

Eva Huang

Associate Consultant

Need a tailored solution for your business? Take your first step to success today!

Customer Success

Join the League of Successful Change Makers


Become part of the group of leaders who dared to embrace change, worked with ProQuest, and embarked on the journey to success as Salesforce trailblazers.
Join the A-Team

With ProQuest, you not only have a trusted solutions provider, but a true partner in growth and success, whether as a client, or as an internal employee.

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