Techies
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NEOS Group shakes up the Insurance Industry with Salesforce FSC and ProQuest Consulting
In the insurance industry dominated by long-standing giants, NEOS emerges as a game changer, proving that with great ideas, the right strategy,
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BOC: From a business case to 10% technician productivity increase with Salesforce Field Service
BOC Australia, part of the Linde Group, quotes, designs, installs and services gas products used in industries like manufacturing, healthcare,
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AI for Contact Centre Excellence: Bottlenecks to Breakthroughs
Customer satisfaction is a critical driver of business success. In a recent study done by Salesforce, 48% of customers have
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Einstein 1 Field Service Edition: Salesforce Launches Field Service + Data Cloud + AI
Why settle for good when you can achieve greatness in your field operations, thanks to AI? Salesforce just recently announced
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Salesforce Industries: ProQuest is officially a Public Sector Solutions certified partner
As 2024 unfolds with excitement, we’re delighted to announce ProQuest’s official certification with the Salesforce Industries package, tailor-made for government
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+43% increase in installation sales: The best ever Black Friday for JB Hi-Fi
Did this Black Friday set your credit card on fire? 🔥 If you bought one of these awesome big TVs at JB
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Einstein Copilot: Your VIP Pass to Effortless Customer Interactions
Imagine AI generating customer-engaging responses in just one click on your Salesforce screen. Your team members will surely thank you
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Employee Speaks: Artificial Intelligence (AI) and Its Impact on Their Lives
Fresh from obtaining their Salesforce Artificial Intelligence (AI) associate certifications, our employees are not only equipped with new knowledge but are also
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Smart Energy achieves further productivity with Telesales Automation & Inventory Management
Supporting over 20,000 Australian homes, Smart Energy Group is Australia’s leading residential solar retailer, focused on helping Australians save money and get
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A New Dawn for Kogan: Goodbye Zendesk, Hello Service Cloud!
Bidding adieu to 14 years with Zendesk, Kogan has joined forces with Salesforce and ProQuest, welcoming a new era of advanced customer service powered
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