digital transformation
ProQuest Consulting0 Comments
2024 CRN Impact Awards Finalist for Customer Experience
Not just one, but TWO! 🏅🚀🏆 ProQuest Consulting has received back-to-back recognitions
ProQuest Consulting0 Comments
2024 CRN Impact Awards Finalist for Business Transformation
Another Amazing Recognition for Our Work! 🏅🚀🏆 We’re thrilled to announce that
ProQuest Consulting0 Comments
Expanding Our Core Values: Introducing Social Impact!
At ProQuest Consulting, our core values have always been what we stand
Aymeric Zito0 Comments
By Using ChatGPT, Are You Putting Your Company at Risk?
As of May 2024, ChatGPT has a whopping 180.5 million users. The
ProQuest Consulting0 Comments
AI-Powered Field Service: Event Recap
Last week, ProQuest Consulting hosted an executive lunch titled “AI-Powered Field Service”
ProQuest Consulting0 Comments
AI for Contact Centre Excellence: Bottlenecks to Breakthroughs
Customer satisfaction is a critical driver of business success. In a recent
ProQuest Consulting0 Comments
Salesforce Industries: ProQuest is officially a Public Sector Solutions certified partner
As 2024 unfolds with excitement, we’re delighted to announce ProQuest’s official certification
ProQuest Consulting1 Comment
Financial Services Hyper Growth with Salesforce FSC: Breakfast with NEOS at the Salesforce Tower
What happens when a fintech company disrupting the Insurance industry gets equipped
ProQuest Consulting0 Comments
Einstein Copilot: Your VIP Pass to Effortless Customer Interactions
Imagine AI generating customer-engaging responses in just one click on your Salesforce
ProQuest Consulting0 Comments
Employee Speaks: Artificial Intelligence (AI) and Its Impact on Their Lives
Fresh from obtaining their Salesforce Artificial Intelligence (AI) associate certifications, our employees are not
Recent Posts
ProQuest Consulting0 Comments
Our Top Salesforce Winter 25 Updates: Admin Essentials & Flow Enhancements
ProQuest Consulting0 Comments
Salesforce Spiff: Incentivising Sales and Adoption
ProQuest Consulting0 Comments
Copilots vs. Autonomous Agents: The Next Wave of AI
Tags
Agents
agile
AI
artificial intelligence
australia
automation
awards
business insights
business transformation
change
contact centre
customer
customer experience
customer journey
customer service
customer success
digital transformation
diversity
dreamforce
employee engagement
employees
energy & utilities
engagement
environment-friendly
equality
event
events
field service
great place to work
integration
internship
net zero
partnership
risks
sales
salesforce
service
social impact
success
Sustainability
technology
tips
updates
upskill
webinar