digital transformation
ProQuest Consulting0 Comments
ProQuest Joins the Agentforce Partner Advisory Board ANZ
We’re buzzing with excitement because… ProQuest has been picked to join the Agentforce Partner Advisory Board for Australia & New
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Why Salesforce’s Marketing Cloud Next Matters in Australia
Salesforce Marketing Cloud has long been one of the most advanced platforms for customer engagement. It gave businesses the ability
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Tableau Next Brings Analytics Closer to Action
Big news! Salesforce is bringing Tableau onto the Salesforce platform with Tableau Next. Until now, Tableau has been a separate
ProQuest Consulting0 Comments
Smart Field Service Scheduling: Best Practices for Australian Utility Providers
Field service is the backbone of Australia’s utility sector, keeping energy, water, and essential infrastructure running smoothly. Yet many providers
ProQuest Consulting0 Comments
From CPQ to Revenue Cloud: What Australian Businesses Need to Know
At ProQuest, we have always believed in the power of CPQ. Over the years we have helped many businesses improve
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Shape Levels Up Field Service Operations with Salesforce Field Service and ProQuest
Founded in 1989, Shape Australia is a leading construction and project management company with over 7,000 completed projects valued at
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How Leading Retailers Are Scaling Service and Speed with Agentforce
Retail is evolving fast. It’s no longer just about price or range. Success now depends on speed, service, and how
ProQuest Consulting0 Comments
5 Myths Holding Customer Service Teams Back
AI in customer service is no longer a future concept. It is already here. Yet many teams remain stuck in
ProQuest Consulting1 Comment
Where AI Meets ROI: Why Financial Service Teams Are Turning to Agentforce
Imagine if every financial adviser walked into a client meeting already prepared. No data wrangling. No juggling systems. Just meaningful
Ayesha Mughal0 Comments
The Human-AI Partnership: Strengthening My Role as a Customer Success Manager
“Will AI take my job?” I’d be lying if I said the thought hadn’t crossed my mind. It’s a quiet
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