field service
ProQuest Consulting0 Comments
BOC: From a business case to 10% technician productivity increase with Salesforce Field Service
BOC Australia, part of the Linde Group, quotes, designs, installs and services gas products used in industries like manufacturing, healthcare,
ProQuest Consulting0 Comments
AI-Powered Field Service: Event Recap
Last week, ProQuest Consulting hosted an executive lunch titled “AI-Powered Field Service” at the Salesforce Tower in Sydney, featuring BOC
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AI for Contact Centre Excellence: Bottlenecks to Breakthroughs
Customer satisfaction is a critical driver of business success. In a recent study done by Salesforce, 48% of customers have
ProQuest Consulting0 Comments
+43% increase in installation sales: The best ever Black Friday for JB Hi-Fi
Did this Black Friday set your credit card on fire? 🔥 If you bought one of these awesome big TVs at JB
ProQuest Consulting0 Comments
AI + Field Service: Highlights of Sydney Salesforce Field Service User Group September Meetup
In the ever-evolving landscape of field service management, keeping with the trends and staying ahead of the curve is essential.
ProQuest Consulting0 Comments
Bittn’s Year-on-Year Growth Increased by 20%: Optimising Field Service Efficiency
We are thrilled to have hosted a webinar centred on Salesforce Field Service and CPQ, highlighting how these tools can
ProQuest Consulting0 Comments
Are You Being Serviced? 5 Simple Steps to Achieve Best Practice Field Service Management
Amid discussions about cost management and efficiency, are Australian companies doing all they can to lift the productivity and performance
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How to Make Real Money Out of Your Field Service Team
Australia recorded the first trade surplus in two-and-a-half years, according to figures from the Australian Bureau of Statistics. The seasonally
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Smart Energy Needs Smart Field Service
The Australian energy industry is at a crossroads. Increasing electricity prices and newer technologies are driving the need for smarter
ProQuest Consulting0 Comments
How Field Service Management Can Help You Stay Upbeat In a Downturn
Following the end of the mining boom, investment is weak, growth is slow and prices are soft. At the same
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