digital transformation
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A Day in the Life of a Customer Success Manager
Being a Customer Success Manager (CSM) has always felt like my true calling. I thoroughly enjoy engaging with customers, fostering
ProQuest Consulting1 Comment
ProQuest and Kudosity Make History with Agentforce’s First APAC Project! 🚀
It’s official— Kudosity signs with ProQuest for Agentforce’s first-ever project in APAC! We’re thrilled to bring AI-driven innovation to their
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Customer Expectations: Financial Services Gamechanger for 2024
More than ever, Financial Services companies are facing unprecedented levels of competition and customer expectations have never been so high.
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ProQuest is an Agentforce Certified Partner: Pioneering Autonomous Agents in Australia
The I in our core values ETHICS comes from the fact that Innovation is in our DNA. Over the last
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Autonomous Agents: Can Australians Trust AI to Do the Work?
Autonomous agents are being hailed as the next big thing in AI. Imagine your very own assistant that handles all
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Our Top Salesforce Winter 25 Updates: Field Service
It’s the the final part of our Salesforce’s Winter 25 release series. In Part 1, we explored Admin Essentials and
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Our Top Salesforce Winter 25 Updates: Sales & Experience Cloud & Service Cloud
The Salesforce’s Winter 25 release continues to impress, and we’re excited to explore more updates that can transform how you
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Our Top Salesforce Winter 25 Updates: Admin Essentials & Flow Enhancements
The Salesforce’s Winter 25 release is here, and it’s packed with updates we’re buzzing about! Whether you’re an admin or
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Salesforce Spiff: Incentivising Sales and Adoption
Frustrated with how your sales teams don’t use your CRM? You’re not alone. We see this all the time with
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Copilots vs. Autonomous Agents: The Next Wave of AI
Dreamforce is here and has AMAZING news: Agentforce is here! In today’s world, workforces are overloaded, and customers want more
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