digital transformation
Aymeric Zito0 Comments
By Using ChatGPT, Are You Putting Your Company at Risk?
As of May 2024, ChatGPT has a whopping 180.5 million users. The
ProQuest Consulting0 Comments
AI-Powered Field Service: Event Recap
Last week, ProQuest Consulting hosted an executive lunch titled “AI-Powered Field Service”
ProQuest Consulting0 Comments
AI for Contact Centre Excellence: Bottlenecks to Breakthroughs
Customer satisfaction is a critical driver of business success. In a recent
ProQuest Consulting0 Comments
Salesforce Industries: ProQuest is officially a Public Sector Solutions certified partner
As 2024 unfolds with excitement, we’re delighted to announce ProQuest’s official certification
ProQuest Consulting1 Comment
Financial Services Hyper Growth with Salesforce FSC: Breakfast with NEOS at the Salesforce Tower
What happens when a fintech company disrupting the Insurance industry gets equipped
ProQuest Consulting0 Comments
Einstein Copilot: Your VIP Pass to Effortless Customer Interactions
Imagine AI generating customer-engaging responses in just one click on your Salesforce
ProQuest Consulting0 Comments
Employee Speaks: Artificial Intelligence (AI) and Its Impact on Their Lives
Fresh from obtaining their Salesforce Artificial Intelligence (AI) associate certifications, our employees are not
ProQuest Consulting0 Comments
AI + Field Service: Highlights of Sydney Salesforce Field Service User Group September Meetup
In the ever-evolving landscape of field service management, keeping with the trends
ProQuest Consulting0 Comments
Accelerating Net Zero Goals: The Time is Now
Are you still waiting for the next national disaster to occur before
ProQuest Consulting0 Comments
Is ChatGPT Actually Omniscient?
Omniscient /ɒmˈnɪsɪənt/: knowing everything. In the world of AI, there’s a common misconception
Recent Posts
ProQuest Consulting0 Comments
Agentforce Series Part 1: AI answering “Where is my order?” 📦
ProQuest Consulting0 Comments
ProQuest Helps Austin Health Researchers Save Hours in Request Management
ProQuest Consulting0 Comments
ProQuest Helps JB Hi-Fi Unleash the True Power of Marketing Automation
Tags
agentforce
agile
AI
AI Agents
artificial intelligence
australia
automation
awards
b2b
booking
business insights
business transformation
cancellation
contact centre
customer
customer experience
customer service
customer success
customer support
digital transformation
diversity
dreamforce
employee engagement
employees
engagement
equality
event
events
field service
financial services
financial services cloud
great place to work
net zero
public sector solutions
recommendations
sales
salesforce
social impact
success
support
Sustainability
technology
tips
updates
upskill