contact centre
ProQuest Consulting0 Comments
Are You Running a Stone Age Contact Centre?
Designing an Omnichannel Experience with Salesforce Service Cloud in Australia Too many companies are still stuck on legacy telephony systems.
ProQuest Consulting1 Comment
ProQuest and Kudosity Make History with Agentforce’s First APAC Project! 🚀
It’s official— Kudosity signs with ProQuest for Agentforce’s first-ever project in APAC! We’re thrilled to bring AI-driven innovation to their
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AI for Contact Centre Excellence: Bottlenecks to Breakthroughs
Customer satisfaction is a critical driver of business success. In a recent study done by Salesforce, 48% of customers have
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