automation
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A New Dawn for Kogan: Goodbye Zendesk, Hello Service Cloud!
Bidding adieu to 14 years with Zendesk, Kogan has joined forces with Salesforce and ProQuest, welcoming a new era of advanced customer service powered
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What is Marketing Automation and Why Do You Need It?
Marketing has changed more in the past two years than in the past fifty. Everyone seems to be talking about
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A Productive Paperless Business: Unlocking the Secrets
Globally, we use 1 million tonnes of paper every day. Expanding production and pulpwood harvesting “threatens some of the last
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Why Would You Automate a Journey?
A Journey is the act of travelling from one place to another. A customer journey also involves travelling, but in
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The Rescue Squad at Salesforce World Tour ’18
Another year, another Salesforce World Tour! So the question you may be wondering… why did we dress up as lifeguards?
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Salesforce Query Plan Optimiser for Large Data Volumes
Have you worked on Large data volume systems, which have millions of records in an object? If yes, then you
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7 Hidden Gems in Salesforce Lightning
Every Salesforce release offers a huge list of great new functionalities, especially when it comes to improving the Lightning experience.
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Salesforce Continuous Integration Using AutoRABIT
What is AutoRABIT for? Salesforce deployments can be done in many ways. Changeset is a tool commonly used by small development teams. As
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Why We’re Excited About Salesforce DX
During Dreamforce ‘16, Salesforce shared a vision of a new, modern approach to developing on the force.com platform – Salesforce
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Dreamforce 2017 Highlights: Salesforce Pushes For Equality and Artificial Intelligence for Everyone
Dreamforce 2017 was the best Dreamforce ever, as always. This year was all about consolidation, announcing a higher level of
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