automation
ProQuest Consulting0 Comments
ProQuest Helps Avenue Bank Deliver Bank Guarantees Faster
So, what’s a bank guarantee? It’s a financial promise where a bank ensures payment if a client can’t meet their
ProQuest Consulting0 Comments
Salesforce Field Service Powers Henry Schein’s Lean Repair Operations
With over 90 years in the industry, Henry Schein has established itself as a major player in the medical scene, with over 60%
Aymeric Zito0 Comments
By Using ChatGPT, Are You Putting Your Company at Risk?
As of May 2024, ChatGPT has a whopping 180.5 million users. The site generated over 1.63 billion visits in February
ProQuest Consulting0 Comments
NEOS Group shakes up the Insurance Industry with Salesforce FSC and ProQuest Consulting
In the insurance industry dominated by long-standing giants, NEOS emerges as a game changer, proving that with great ideas, the right strategy,
ProQuest Consulting0 Comments
BOC: From a business case to 10% technician productivity increase with Salesforce Field Service
BOC Australia, part of the Linde Group, quotes, designs, installs and services gas products used in industries like manufacturing, healthcare,
ProQuest Consulting0 Comments
AI-Powered Field Service: Event Recap
Last week, ProQuest Consulting hosted an executive lunch titled “AI-Powered Field Service” at the Salesforce Tower in Sydney, featuring BOC
ProQuest Consulting0 Comments
AI for Contact Centre Excellence: Bottlenecks to Breakthroughs
Customer satisfaction is a critical driver of business success. In a recent study done by Salesforce, 48% of customers have
ProQuest Consulting0 Comments
Mastering the 5 Traits of Successful Change Makers in the AI Era: A Guide for Business Leaders
Leading change in businesses can be scary. It requires a lot of knowledge, experience, and confidence to pull through. Plus
ProQuest Consulting0 Comments
+43% increase in installation sales: The best ever Black Friday for JB Hi-Fi
Did this Black Friday set your credit card on fire? 🔥 If you bought one of these awesome big TVs at JB
ProQuest Consulting1 Comment
Financial Services Hyper Growth with Salesforce FSC: Breakfast with NEOS at the Salesforce Tower
What happens when a fintech company disrupting the Insurance industry gets equipped with Salesforce Financial Services Cloud by ProQuest? Wonders!
Tags
agentforce
agile
AI
AI Agent
AI Agents
artificial intelligence
australia
automation
awards
b2b
business insights
business transformation
cancellation
contact centre
customer
customer experience
customer service
customer success
digital transformation
diversity
dreamforce
employee engagement
employees
engagement
equality
event
events
field service
financial services
great place to work
healthcare
knowledge
net zero
recommendations
sales
salesforce
service
social impact
success
support
Sustainability
technology
tips
updates
upskill