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Multi-Factor Authentication (MFA) in Salesforce: Setup Guide
Over the last few years, the level of concerns about CyberSecurity and company digital vulnerabilities has been exponentially increasing. At ProQuest,
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Salesforce + WhatsApp: The Best Customer Platform Partners with the Instant Messaging Giant
Salesforce and WhatsApp have entered into a new partnership that will bring instant messaging facilities to the Customer 360 platform.
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Digitisation of Council Services: A Leap-of-Faith with Vast Benefits
In February, the Service Transformation Innovation webinar brought together public servants and digitisation specialists from around the country to explore
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Salesforce Spring 22 Release- Our Highlights!
Spring 22’ is set to land in production orgs worldwide in Feb. Here’s some of our favourite new features and
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Salesforce Experience Cloud: Interact with Customers, Empowered by the World’s #1 CRM
Learn more about Salesforce Experience Cloud in our blog post: We’re in a connected world. Customer expectations of service providers
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Salesforce Virtual Remote Assistant: Engaging Customers and Employees Anywhere with Real-Time, Visual Support
Customer Service is critical to the success of any business – big or small. It makes or breaks customer experience.
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Salesforce Field Service Summer ’21 Highlights
Here’s our quick guide on Salesforce Summer ’21 Highlights on Field Service: Deliver Consistent Services with Work Plans Help guide
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Salesforce Field Service – Work Plans
One of the most important aspects of a Field Service Management software is to bring consistency in the way jobs
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Dreamforce 2019: Day 1 Highlights! #DF19
First day of Dreamforce 2019 kicked off with tons of fascinating conversations on and off stage, hands-on activities in the
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Summer ’19 Top 6 New FSL Features
With Summer ’19 release, Salesforce has revealed a lot of great features for Field Service Lightning. We know it can be difficult
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