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Agentforce Series Part 3: Stop Wasting Your Customers’ Time 🧠
2025 is the year of instant answers. Your customers shouldn’t have to dig through user manuals, knowledge articles, or wait
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Agentforce Series Part 2: Your Multilingual Support, Available 24/7 🌍
Your customers don’t have to be lost in translation. If they decided to engage with your customer service agents speaking
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Agentforce Series Part 1: AI answering “Where is my order?” 📦
Have you heard of “WISMO”? The “Where is my order?” enquiry is one of the most common customer service requests
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All I Want for Christmas is Agentforce: 5 Wishes for a Smarter, Happier Holiday Season 🎄
The holiday season is all about joy, giving, and (let’s be honest) surviving the mad rush before the year ends.
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ProQuest is an Agentforce Certified Partner: Pioneering Autonomous Agents in Australia
The I in our core values ETHICS comes from the fact that Innovation is in our DNA. Over the last
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Autonomous Agents: Can Australians Trust AI to Do the Work?
Autonomous agents are being hailed as the next big thing in AI. Imagine your very own assistant that handles all
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Our Top Salesforce Winter 25 Updates: Field Service
It’s the the final part of our Salesforce’s Winter 25 release series. In Part 1, we explored Admin Essentials and
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Our Top Salesforce Winter 25 Updates: Sales & Experience Cloud & Service Cloud
The Salesforce’s Winter 25 release continues to impress, and we’re excited to explore more updates that can transform how you
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Our Top Salesforce Winter 25 Updates: Admin Essentials & Flow Enhancements
The Salesforce’s Winter 25 release is here, and it’s packed with updates we’re buzzing about! Whether you’re an admin or
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Salesforce Spiff: Incentivising Sales and Adoption
Frustrated with how your sales teams don’t use your CRM? You’re not alone. We see this all the time with
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