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AI + Field Service: Highlights of Sydney Salesforce Field Service User Group September Meetup
In the ever-evolving landscape of field service management, keeping with the trends and staying ahead of the curve is essential.
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Accelerating Net Zero Goals: The Time is Now
Are you still waiting for the next national disaster to occur before you decide to take action? From the destructive
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Is ChatGPT Actually Omniscient?
Omniscient /ɒmˈnɪsɪənt/: knowing everything. In the world of AI, there’s a common misconception that technology like ChatGPT or any Artificial Intelligence
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Smart Energy achieves further productivity with Telesales Automation & Inventory Management
Supporting over 20,000 Australian homes, Smart Energy Group is Australia’s leading residential solar retailer, focused on helping Australians save money and get
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A New Dawn for Kogan: Goodbye Zendesk, Hello Service Cloud!
Bidding adieu to 14 years with Zendesk, Kogan has joined forces with Salesforce and ProQuest, welcoming a new era of advanced customer service powered
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Christmas in July 2023 with ProQuest Consulting
In this Christmas in July 2023, the cool temperature can’t stop us from feeling the warmth of the PQ Family!
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Business Learnings from Matilda’s Semi-Finals Loss
The world of sports often mirrors the dynamics of the business world in unexpected ways. Matilda’s recent loss in the
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Customer Experience for Energy & Utilities: Remodelled for 2023
Time is ticking. ⏰ In an incredibly volatile market, one wrong move in customer experience, or the lack of a
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Meet Victoria: New Employee Experience Manager
Meet our new Employee Experience Manager, Victoria! With over 10 years of IT Recruitment Experience and recent Project Coordinator experience coupled
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Nikon Healthcare’s Success Story with Salesforce
NEED CRM + SERVICE IN 6 WEEKS? We did it! About Nikon Healthcare On June 17th 2021, Nikon announced the
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