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ProQuest Consulting0 Comments
New Principal Consultant: Meet Clancy
🎉 Meet Our New Salesforce Principal Consultant, Clancy Brodrick! 🎉 We’re excited to introduce Clancy, the latest addition to our
Aymeric Zito0 Comments
By Using ChatGPT, Are You Putting Your Company at Risk?
As of May 2024, ChatGPT has a whopping 180.5 million users. The site generated over 1.63 billion visits in February
Ayesha Mughal0 Comments
School Holidays & Working Parents
As the school holidays draw near, as a working mom, I often find myself enveloped in a familiar emotion: “guilt”.
ProQuest Consulting0 Comments
ProQuest is No. 6 in Australia’s Top 10 Best Workplaces in 2024
Beyond being recognised as a Great Place to Work, we are all stoked to see ProQuest listed No. 6 the
ProQuest Consulting0 Comments
NEOS Group shakes up the Insurance Industry with Salesforce FSC and ProQuest Consulting
In the insurance industry dominated by long-standing giants, NEOS emerges as a game changer, proving that with great ideas, the right strategy,
ProQuest Consulting0 Comments
BOC: From a business case to 10% technician productivity increase with Salesforce Field Service
BOC Australia, part of the Linde Group, quotes, designs, installs and services gas products used in industries like manufacturing, healthcare,
ProQuest Consulting0 Comments
AI-Powered Field Service: Event Recap
Last week, ProQuest Consulting hosted an executive lunch titled “AI-Powered Field Service” at the Salesforce Tower in Sydney, featuring BOC
ProQuest Consulting0 Comments
AI for Contact Centre Excellence: Bottlenecks to Breakthroughs
Customer satisfaction is a critical driver of business success. In a recent study done by Salesforce, 48% of customers have
ProQuest Consulting0 Comments
Einstein 1 Field Service Edition: Salesforce Launches Field Service + Data Cloud + AI
Why settle for good when you can achieve greatness in your field operations, thanks to AI? Salesforce just recently announced
ProQuest Consulting0 Comments
Mastering the 5 Traits of Successful Change Makers in the AI Era: A Guide for Business Leaders
Leading change in businesses can be scary. It requires a lot of knowledge, experience, and confidence to pull through. Plus
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