Author: Ayesha Mughal
Ayesha Mughal0 Comments
Celebrating Women at ProQuest: Empowering Success Through Flexibility and Leadership
At ProQuest, we understand that diversity, especially gender diversity, drives innovation and
Ayesha Mughal0 Comments
A Day in the Life of a Customer Success Manager
Being a Customer Success Manager (CSM) has always felt like my true
Ayesha Mughal0 Comments
School Holidays & Working Parents
As the school holidays draw near, as a working mom, I often
Recent Posts
ProQuest Consulting0 Comments
Why Your First-Time Fix Rate Is Low (And How to Fix It with Salesforce + AI)
ProQuest Consulting0 Comments
Meet Natalia: New Functional Consultant
ProQuest Consulting0 Comments
New Associate Consultant: Meet Ben
Tags
agentforce
agile
AI
AI Agents
artificial intelligence
australia
automation
awards
b2b
booking
business insights
business transformation
cancellation
contact centre
csp
customer
customer experience
customer service
customer success
customer support
digital transformation
diversity
dreamforce
employee engagement
employees
engagement
equality
event
events
field service
financial services
gender equality
great place to work
net zero
recommendations
sales
salesforce
social impact
success
support
Sustainability
technology
tips
updates
upskill