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Agentforce is Coming: The Next Big Thing in AI this 2024
As we countdown to Dreamforce get ready for an exciting reveal from Salesforce. They’re gearing up to share more about Agentforce, and let
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ProQuest Consulting: Leading Innovation at FSM Summit 2024
Is your field service operations ready to lead the future, or will you be left playing catch-up? ❓ Last August
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Expanding Our Core Values: Introducing Social Impact!
At ProQuest Consulting, our core values have always been what we stand for, what we believe in and our non-negotiables.
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ProQuest Helps Avenue Bank Deliver Bank Guarantees Faster
So, what’s a bank guarantee? It’s a financial promise where a bank ensures payment if a client can’t meet their
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New Principal Consultant: Meet Clancy
🎉 Meet Our New Salesforce Principal Consultant, Clancy Brodrick! 🎉 We’re excited to introduce Clancy, the latest addition to our
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AI-Powered Field Service: Event Recap
Last week, ProQuest Consulting hosted an executive lunch titled “AI-Powered Field Service” at the Salesforce Tower in Sydney, featuring BOC
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AI for Contact Centre Excellence: Bottlenecks to Breakthroughs
Customer satisfaction is a critical driver of business success. In a recent study done by Salesforce, 48% of customers have
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Mastering the 5 Traits of Successful Change Makers in the AI Era: A Guide for Business Leaders
Leading change in businesses can be scary. It requires a lot of knowledge, experience, and confidence to pull through. Plus
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Salesforce Industries: ProQuest is officially a Public Sector Solutions certified partner
As 2024 unfolds with excitement, we’re delighted to announce ProQuest’s official certification with the Salesforce Industries package, tailor-made for government
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Festive Celebration: 2023 Round Up- ProQuest Style!
This year, we gathered our talented team members from across the country in Sydney for our annual Festive Celebration in
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