salesforce
ProQuest Consulting0 Comments
How Leading Retailers Are Scaling Service and Speed with Agentforce
Retail is evolving fast. It’s no longer just about price or range. Success now depends on speed, service, and how
ProQuest Consulting0 Comments
5 Myths Holding Customer Service Teams Back
AI in customer service is no longer a future concept. It is already here. Yet many teams remain stuck in
ProQuest Consulting1 Comment
Where AI Meets ROI: Why Financial Service Teams Are Turning to Agentforce
Imagine if every financial adviser walked into a client meeting already prepared. No data wrangling. No juggling systems. Just meaningful
Ayesha Mughal0 Comments
The Human-AI Partnership: Strengthening My Role as a Customer Success Manager
“Will AI take my job?” I’d be lying if I said the thought hadn’t crossed my mind. It’s a quiet
ProQuest Consulting0 Comments
Your business has grown. But has your Salesforce setup kept up?
As your business grows, it is natural for pressure to build on your systems and processes. Salesforce is designed to
ProQuest Consulting0 Comments
30% Faster Client Onboarding: Expert Wealth’s Agentforce-Powered Success
Financial services teams are there to guide clients toward the right financial decisions, but too often, their time gets eaten
ProQuest Consulting0 Comments
Meet Caroline: New Senior Functional Consultant
🎉 Meet Our New Salesforce Senior Functional Consultant, Caroline Hoy!🎉 With over 8 years of experience in the Salesforce ecosystem,
ProQuest Consulting0 Comments
90% Faster Approvals, Trusted Compliance: Agentforce Drives Smarter, Safer Research at Austin Health
A big thank you to Heidi Gaulke from Austin Health’s Discovery Unit, who shared this story in Salesforce’s webinar, The
ProQuest Consulting0 Comments
More Than Just Order Tracking: The Real Power of Agentforce
At ProQuest, we built an AI Agent using Salesforce Agentforce to answer a straightforward question:“Where’s my order?” The goal was
ProQuest Consulting0 Comments
A Smarter Way to Pay for AI: What Salesforce’s New Agentforce Pricing Means for You
Most customers saw immense potential in Agentforce, an always-on digital agent that could handle repetitive tasks without human input. At
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