field service
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Smart Field Service Scheduling: Best Practices for Australian Utility Providers
Field service is the backbone of Australia’s utility sector, keeping energy, water, and essential infrastructure running smoothly. Yet many providers
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Shape Levels Up Field Service Operations with Salesforce Field Service and ProQuest
Founded in 1989, Shape Australia is a leading construction and project management company with over 7,000 completed projects valued at
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Salesforce Field Service Ranked #1 on G2: Real Customer Results
We’re proud to see Salesforce Field Service ranked #1 on G2 for field service management, and even prouder of what
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Why Your First-Time Fix Rate Is Low (And How to Fix It with Salesforce + AI)
Are your service technicians running around, wasting time on repeat visits? Costs are piling up. Your team is working harder,
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Our Top Salesforce Winter 25 Updates: Field Service
It’s the the final part of our Salesforce’s Winter 25 release series. In Part 1, we explored Admin Essentials and
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ProQuest Consulting: Leading Innovation at FSM Summit 2024
Is your field service operations ready to lead the future, or will you be left playing catch-up? ❓ Last August
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BOC: From a business case to 10% technician productivity increase with Salesforce Field Service
BOC Australia, part of the Linde Group, quotes, designs, installs and services gas products used in industries like manufacturing, healthcare,
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AI-Powered Field Service: Event Recap
Last week, ProQuest Consulting hosted an executive lunch titled “AI-Powered Field Service” at the Salesforce Tower in Sydney, featuring BOC
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AI for Contact Centre Excellence: Bottlenecks to Breakthroughs
Customer satisfaction is a critical driver of business success. In a recent study done by Salesforce, 48% of customers have
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+43% increase in installation sales: The best ever Black Friday for JB Hi-Fi
Did this Black Friday set your credit card on fire? 🔥 If you bought one of these awesome big TVs at JB
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