digital transformation
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Employee Speaks: Artificial Intelligence (AI) and Its Impact on Their Lives
Fresh from obtaining their Salesforce Artificial Intelligence (AI) associate certifications, our employees are not only equipped with new knowledge but are also
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AI + Field Service: Highlights of Sydney Salesforce Field Service User Group September Meetup
In the ever-evolving landscape of field service management, keeping with the trends and staying ahead of the curve is essential.
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Accelerating Net Zero Goals: The Time is Now
Are you still waiting for the next national disaster to occur before you decide to take action? From the destructive
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Is ChatGPT Actually Omniscient?
Omniscient /ɒmˈnɪsɪənt/: knowing everything. In the world of AI, there’s a common misconception that technology like ChatGPT or any Artificial Intelligence
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Bittn’s Year-on-Year Growth Increased by 20%: Optimising Field Service Efficiency
We are thrilled to have hosted a webinar centred on Salesforce Field Service and CPQ, highlighting how these tools can
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The People Side of Digital Transformation
Digital transformation is a hot topic right now, and it’s easy to see why. Let’s implement awesome software, streamline our
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What is Marketing Automation and Why Do You Need It?
Marketing has changed more in the past two years than in the past fifty. Everyone seems to be talking about
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A Productive Paperless Business: Unlocking the Secrets
Globally, we use 1 million tonnes of paper every day. Expanding production and pulpwood harvesting “threatens some of the last
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Upskill: Get Better, or Get Left Behind
No one is safe from layoffs. The only way to leverage is to upskill in today’s market. Salesforce has now
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Why Would You Automate a Journey?
A Journey is the act of travelling from one place to another. A customer journey also involves travelling, but in
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