customer success
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70% of Customer Chats Now Handled by AI – Agentforce Transforms Henry Schein’s Service
With over 90 years in the industry, Henry Schein Australia is a
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Agentforce in Action: Kudosity Deflects Enquiries with 24/7 AI Assistance
Customers expect answers in seconds, not minutes. If a business can’t keep
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ProQuest Helps Austin Health Researchers Save Hours in Request Management
Austin Health, a leader in Melbourne’s healthcare landscape, is renowned for delivering
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ProQuest Helps JB Hi-Fi Unleash the True Power of Marketing Automation
When JB Business, the commercial arm of JB Hi-Fi, wanted to elevate
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Continuous Enhancements: ProQuest Helps Kogan Stay Ahead Post-Implementation
Kogan.com, one of Australia’s most beloved online retailers, serves over 4 million
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A Day in the Life of a Customer Success Manager
Being a Customer Success Manager (CSM) has always felt like my true
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ProQuest Helps Avenue Bank Deliver Bank Guarantees 55% Faster
So, what’s a bank guarantee? It’s a financial promise where a bank
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Bittn’s Year-on-Year Growth Increased by 20%: Optimising Field Service Efficiency
We are thrilled to have hosted a webinar centred on Salesforce Field
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Meet Natalia: New Functional Consultant
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New Associate Consultant: Meet Ben
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70% of Customer Chats Now Handled by AI – Agentforce Transforms Henry Schein’s Service
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