customer success
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30% Faster Client Onboarding: Expert Wealth’s Agentforce-Powered Success
Financial services teams are there to guide clients toward the right financial decisions, but too often, their time gets eaten
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90% Faster Approvals, Trusted Compliance: Agentforce Drives Smarter, Safer Research at Austin Health
A big thank you to Heidi Gaulke from Austin Health’s Discovery Unit, who shared this story in Salesforce’s webinar, The
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70% of Customer Chats Now Handled by AI – Agentforce Transforms Henry Schein’s Service
With over 90 years in the industry, Henry Schein Australia is a leading provider of dental and medical supplies, serving
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Agentforce in Action: Kudosity Deflects Enquiries with 24/7 AI Assistance
Customers expect answers in seconds, not minutes. If a business can’t keep up, they’ll go elsewhere. Kudosity, a global leader
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ProQuest Helps Austin Health Researchers Save Hours in Request Management
Austin Health, a leader in Melbourne’s healthcare landscape, is renowned for delivering world-class patient care and driving medical innovation. As
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ProQuest Helps JB Hi-Fi Unleash the True Power of Marketing Automation
When JB Business, the commercial arm of JB Hi-Fi, wanted to elevate their marketing automation game, they turned to ProQuest
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Continuous Enhancements: ProQuest Helps Kogan Stay Ahead Post-Implementation
Kogan.com, one of Australia’s most beloved online retailers, serves over 4 million active customers daily and supports 1,500 marketplace sellers.
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A Day in the Life of a Customer Success Manager
Being a Customer Success Manager (CSM) has always felt like my true calling. I thoroughly enjoy engaging with customers, fostering
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ProQuest Helps Avenue Bank Deliver Bank Guarantees Faster
So, what’s a bank guarantee? It’s a financial promise where a bank ensures payment if a client can’t meet their
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Salesforce Field Service Powers Henry Schein’s Lean Repair Operations
With over 90 years in the industry, Henry Schein has established itself as a major player in the medical scene, with over 60%
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