artificial intelligence
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Decision Inc. Acquires ProQuest Consulting
Sydney, Australia, November 18, 2024 – Decision Inc., a leading Global Technology Services consultancy, today announced the acquisition of ProQuest
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ProQuest is an Agentforce Certified Partner: Pioneering Autonomous Agents in Australia
The I in our core values ETHICS comes from the fact that Innovation is in our DNA. Over the last
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Autonomous Agents: Can Australians Trust AI to Do the Work?
Autonomous agents are being hailed as the next big thing in AI. Imagine your very own assistant that handles all
ProQuest Consulting0 Comments
Copilots vs. Autonomous Agents: The Next Wave of AI
Dreamforce is here and has AMAZING news: Agentforce is here! In today’s world, workforces are overloaded, and customers want more
ProQuest Consulting0 Comments
Agentforce is Coming: The Next Big Thing in AI this 2024
As we countdown to Dreamforce get ready for an exciting reveal from Salesforce. They’re gearing up to share more about Agentforce, and let
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By Using ChatGPT, Are You Putting Your Company at Risk?
As of May 2024, ChatGPT has a whopping 180.5 million users. The site generated over 1.63 billion visits in February
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AI-Powered Field Service: Event Recap
Last week, ProQuest Consulting hosted an executive lunch titled “AI-Powered Field Service” at the Salesforce Tower in Sydney, featuring BOC
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AI for Contact Centre Excellence: Bottlenecks to Breakthroughs
Customer satisfaction is a critical driver of business success. In a recent study done by Salesforce, 48% of customers have
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Mastering the 5 Traits of Successful Change Makers in the AI Era: A Guide for Business Leaders
Leading change in businesses can be scary. It requires a lot of knowledge, experience, and confidence to pull through. Plus
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Einstein Copilot: Your VIP Pass to Effortless Customer Interactions
Imagine AI generating customer-engaging responses in just one click on your Salesforce screen. Your team members will surely thank you
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