artificial intelligence
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Decision Inc. Acquires ProQuest Consulting
Sydney, Australia, November 18, 2024 – Decision Inc., a leading Global Technology
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ProQuest is an Agentforce Certified Partner: Pioneering Autonomous Agents in Australia
The I in our core values ETHICS comes from the fact that
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Autonomous Agents: Can Australians Trust AI to Do the Work?
Autonomous agents are being hailed as the next big thing in AI.
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Copilots vs. Autonomous Agents: The Next Wave of AI
Dreamforce is here and has AMAZING news: Agentforce is here! In today’s
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Agentforce is Coming: The Next Big Thing in AI this 2024
As we countdown to Dreamforce get ready for an exciting reveal from Salesforce. They’re
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By Using ChatGPT, Are You Putting Your Company at Risk?
As of May 2024, ChatGPT has a whopping 180.5 million users. The
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AI-Powered Field Service: Event Recap
Last week, ProQuest Consulting hosted an executive lunch titled “AI-Powered Field Service”
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AI for Contact Centre Excellence: Bottlenecks to Breakthroughs
Customer satisfaction is a critical driver of business success. In a recent
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Mastering the 5 Traits of Successful Change Makers in the AI Era: A Guide for Business Leaders
Leading change in businesses can be scary. It requires a lot of
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Einstein Copilot: Your VIP Pass to Effortless Customer Interactions
Imagine AI generating customer-engaging responses in just one click on your Salesforce
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Agentforce Series Part 5: Order Issues? Get Them Fixed in Seconds
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Agentforce Series Part 4: 🧠 Smarter, Faster Recommendations That Win Customers
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Is Your Business Agentforce-Ready? 5 Steps to Unlock AI Success
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