artificial intelligence
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Agentforce in Action: Kudosity Deflects Enquiries with 24/7 AI Assistance
Customers expect answers in seconds, not minutes. If a business can’t keep up, they’ll go elsewhere. Kudosity, a global leader
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Agentforce Series Part 6: Stop Losing Deals to Slow Appointment Booking
Time Kills All Deals. How many have you lost because scheduling a meeting took too long? 😥 As a customer,
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Agentforce Series Part 5: Order Issues? Get Them Fixed in Seconds
Cancellations, order changes, missing items. Nothing frustrates customers more than trying to fix an issue with their order, only to
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Agentforce Series Part 4: 🧠 Smarter, Faster Recommendations That Win Customers
Salesforce Agentforce isn’t just addressing post-purchase enquiries. AI-autonomous agents can provide smart recommendations in sales, e-commerce, telecom, insurance, and even
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Is Your Business Agentforce-Ready? 5 Steps to Unlock AI Success
Agentforce is quickly becoming a buzzword in the business world, promising to revolutionise customer and employee support with autonomous AI.
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Agentforce Series Part 3: Stop Wasting Your Customers’ Time 🧠
2025 is the year of instant answers. Your customers shouldn’t have to dig through user manuals, knowledge articles, or wait
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Agentforce Series Part 2: Your Multilingual Support, Available 24/7 🌍
Your customers don’t have to be lost in translation. If they decided to engage with your customer service agents speaking
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Agentforce Series Part 1: AI answering “Where is my order?” 📦
Have you heard of “WISMO”? The “Where is my order?” enquiry is one of the most common customer service requests
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All I Want for Christmas is Agentforce: 5 Wishes for a Smarter, Happier Holiday Season 🎄
The holiday season is all about joy, giving, and (let’s be honest) surviving the mad rush before the year ends.
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ProQuest and Kudosity Make History with Agentforce’s First APAC Project! 🚀
It’s official— Kudosity signs with ProQuest for Agentforce’s first-ever project in APAC! We’re thrilled to bring AI-driven innovation to their
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