artificial intelligence
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ProQuest Joins the Agentforce Partner Advisory Board ANZ
We’re buzzing with excitement because… ProQuest has been picked to join the Agentforce Partner Advisory Board for Australia & New
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Why Salesforce’s Marketing Cloud Next Matters in Australia
Salesforce Marketing Cloud has long been one of the most advanced platforms for customer engagement. It gave businesses the ability
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Tableau Next Brings Analytics Closer to Action
Big news! Salesforce is bringing Tableau onto the Salesforce platform with Tableau Next. Until now, Tableau has been a separate
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From CPQ to Revenue Cloud: What Australian Businesses Need to Know
At ProQuest, we have always believed in the power of CPQ. Over the years we have helped many businesses improve
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Rejoining the Team: Wesley’s Story Comes Full Circle
We’re thrilled to welcome Wesley back to the ProQuest team! After spending time exploring new challenges and growing his skills
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How Leading Retailers Are Scaling Service and Speed with Agentforce
Retail is evolving fast. It’s no longer just about price or range. Success now depends on speed, service, and how
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5 Myths Holding Customer Service Teams Back
AI in customer service is no longer a future concept. It is already here. Yet many teams remain stuck in
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Where AI Meets ROI: Why Financial Service Teams Are Turning to Agentforce
Imagine if every financial adviser walked into a client meeting already prepared. No data wrangling. No juggling systems. Just meaningful
Ayesha Mughal0 Comments
The Human-AI Partnership: Strengthening My Role as a Customer Success Manager
“Will AI take my job?” I’d be lying if I said the thought hadn’t crossed my mind. It’s a quiet
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30% Faster Client Onboarding: Expert Wealth’s Agentforce-Powered Success
Financial services teams are there to guide clients toward the right financial decisions, but too often, their time gets eaten
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