Yomojo, Australia’s next challenger telco, builds the right foundation for growth with ProQuest and Sales Cloud
Yomojo connects Australians with mobile and internet services. Under new ownership and with serious ambitions to become a major challenger telco, they're a business built for growth, serving both residential and business customers with a no-fuss approach to service.
When a business is chasing big growth, spreadsheets don't cut it for long.
Following their acquisition, Yomojo needed a proper CRM, fast. Leads, opportunities, and customer relationships were being managed manually across Excel. On top of that, they run both a direct sales stream and a B2B reseller partner channel, so any solution needed to handle both cleanly without becoming a headache to manage.
The good news? CEO James Linton had been here before. He'd seen what a solid Salesforce implementation looked like, and he knew exactly who to bring in.
What we did
From the moment Fletcher Shilson-Josling, Salesforce Account Executive, brought ProQuest and Yomojo together, the three-way collaboration moved quickly. The deal was closed in two weeks, and delivery started without delay.
ProQuest delivered a focused 6-week Salesforce Sales Cloud implementation. No unnecessary complexity. Just a clean, practical setup designed to grow with the business.
That included end-to-end lead management, account and opportunity tracking with clear sales stage guidance, product and pricing setup, renewal reminders, and pipeline and forecasting dashboards so leadership always had visibility. Role-based access, email integration, and training materials rounded it out.
The results for Yomojo
Yomojo now has a single view of every lead, opportunity, and customer relationship, from first contact through to renewal. Leadership has real pipeline visibility for the first time. And the platform is ready to scale from a small sales team today to a full sales, service, and marketing operation as the business grows.
In their words
“During the process, stakeholders on my team decided to make changes to various workflows, and ProQuest was dynamic enough to accommodate some substantial changes without a substantial impact to the agreed timeframe. As my business continues to grow, I would not hesitate to reengage with ProQuest for our future projects.
A big thank you to ProQuest for all your help.”
James Linton,
CEO, Yomojo
If you're scaling fast and need a CRM foundation that can keep up, that's exactly what we're built for. Message us today.
