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BOC is one of Australia’s largest providers of industrial and medical gases, supporting over 100,000 customers nationwide. With a product catalogue of more than 20,000 items and a strong local presence, they help power industries like healthcare, manufacturing, food production and more.

Backed by a field force of over 100 skilled technicians and a team of 800 staff, BOC delivers both technical expertise and responsive service. As part of the Linde Group, they combine global scale with local know-how. We’ve supported BOC in streamlining service operations, improving technician scheduling and making internal processes more efficient through Salesforce.

Services:

Gas

Location:

Sydney, NSW

Founded:

1880

Customer's Success

Field Service Enhancement:

  • 10% increase in technician productivity
  • Enhanced scheduling
  • Optimised travel routes ensuring maximum efficiency and SLA compliance
  • Enhanced visibility and SLA compliance

Testimonials:

Portfolio

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