Seamless Connectivity. Data Quality. Continuous Synchronisation.
We provide Salesforce data integration services across Australia built around a single goal: ensuring your data flows seamlessly between systems and delivers measurable, lasting value. ProQuest combines proactive integration management with responsive expert support to keep your data pipelines performing, evolving and aligned to your business priorities.
Unlike reactive support models, our Customer Success Plans are powered by PQ Adoptforce, a structured 6-month adoption framework that drives user confidence, data quality and executive-level ROI visibility. This is integration services built for outcomes, not just operations.
ProQuest provides Salesforce data integration expertise to leading Australian enterprises and government organisations. We deliver Customer Success Plans that support complex operational environments across transport, utilities, energy, retail and manufacturing.
- Salesforce Summit Partner - Over a decade of Salesforce delivery - 100% Salesforce focused
Outstanding Customer Satisfaction
- 4.86 out of 5 CSAT - 250+ projects surveyed - Long-term enterprise partnerships
Highly Trained Salesforce Consultants
- 210+ Salesforce certifications - Number one data integration partner in Australia - Specialists across Sales Cloud, Service Cloud and integration architecture - 300,000+ combined consulting hours
ProQuest's Salesforce data integration services provide more than operational support. Our long-term partnership ensures data pipeline performance, user adoption and measurable business outcomes via structured methodologies.
Structured adoption programme
Through the PQ Adoptforce framework, we deliver a structured 6-month programme to enhance team Salesforce utilisation, connected to performance indicators and executive oversight.
Certified Salesforce consultants
Connect with experienced specialists possessing comprehensive platform expertise across Sales Cloud, Service Cloud and data integration.
Australian-based managed services team
Local specialists who comprehend regulatory frameworks, enterprise structures and urgent support needs.
Transparent performance reporting
Open monitoring across data pipeline wellness, delivery progress, service quality and business results, backed by governance supporting executive oversight.
Continuous optimisation and improvement
Structured governance and compliance
Enterprise-grade controls, security standards and delivery frameworks that reduce integration risk and support audit and compliance requirements.
A dynamic journey that drives better performance, adoption and return on investment alongside your developing business and operating model.
This model ensures your data integration environment stays stable, secure and continuously improving, while giving your leadership team the confidence that adoption is tracked, ROI is measured and platform value keeps growing.
Get a fast, practical view of how your Salesforce platform is performing today and where your greatest opportunities for adoption and ROI improvement lie. This short assessment is relevant for any Salesforce environment, whether you are managing Sales Cloud, Service Cloud, Field Service or a combination.
Salesforce Data Integration That Drives Measurable Results
Our expert data integration consulting combines Adoptforce's systematic approach with certified specialist support, ensuring your Salesforce platform delivers measurable results through sustained improvement.
Salesforce Data Integration Services
Salesforce data integration support, pipeline management and data delivery. From troubleshooting integration issues to implementing data roadmaps, we ensure connectivity stability and data progression.
1
Data Integration Architecture Support
Responsive support and continuous optimisation of data flows that connect Salesforce with enterprise systems. We work across Sales Cloud, Service Cloud and all connected platforms to ensure seamless data synchronisation.
2
Data Quality and Integration Management Support
Operational support and structured improvement of data integration processes to increase data accuracy, system reliability and end-to-end process performance.
3
User Adoption and Change Management
Structured adoption programmes using the Adoptforce framework, including persona-based training, usability reviews, adoption dashboards and KPI-linked reporting, to drive real, measurable platform uptake.
4
Salesforce Data Integration and Automation
Data integration and automation coordination to eliminate manual data transfer, strengthen information quality and ensure reliable end-to-end data flows across connected data systems.
5
System Health Checks and Performance Audits
Routine data platform health evaluations revealing technical debt, security posture gaps and performance bottlenecks, accompanied by clear improvement guidance.
6
Success Stories: Proven Adoption and Performance Outcomes
Shape Levels Up Field Service Operations with Salesforce Field Service and ProQuest
Founded in 1989, Shape Australia is a leading construction and project management company. ProQuest transformed their field service operations using Salesforce Field Service, delivering measurable improvements in workforce performance and operational visibility.
From Nintex to Salesforce: Streamlining Zimmer Biomet's Core Processes with ProQuest
ProQuest worked with Zimmer Biomet to migrate from Nintex and streamline their core operational processes within Salesforce, strengthening the company's long-term platform capability and reducing process complexity across the business.
'ProQuest was amazing! I cannot thank them enough for their hard work, commitment and dedication to the service cloud project. Big shout out to the team for their exceptional work.'
Joshua Olds Head of IT, Kogan
'ProQuest has been an exceptional Solution Partner. They've effectively functioned as an extension of our in-house Delivery Capability, greatly augmenting our capacity to deliver value to our system users.'
Jake Goodey General Manager, Operations, JB Hi-Fi
Insights from Our Experts
How CIOs Should Evaluate Agentforce Beyond the Demo
What is the difference between data integration services and reactive IT support?
Who are ProQuest's data integration services designed for?
How do data integration services improve ROI?
Salesforce data integration services in Australia provide ongoing management, support and optimisation of data flows between Salesforce and enterprise systems. This includes proactive integration management, performance monitoring, security governance, continuous improvement and executive reporting, delivered through a structured methodology rather than reactive support alone.
PQ Adoptforce is ProQuest's structured 6-month adoption programme, designed to continuously improve how your teams use Salesforce and measure the value it delivers. It follows the ADOPTS framework (Assess, Define, Optimise, Promote, Track, Strategise) and includes design thinking workshops, usability reviews, persona-based training, adoption dashboards and quarterly business reviews. It is included in all Customer Success Plans from Bronze tier upwards.
Reactive IT support resolves issues after they occur. Data integration services are proactive and structured: they maintain data pipeline health, improve user adoption, deliver roadmap enhancements and provide governance frameworks that reduce risk and improve ROI. ProQuest's integration services combine both streams, with structured adoption delivery via Adoptforce and responsive case management with SLA-backed support.
Our Customer Success Plans are designed for CIOs, Heads of IT, Salesforce Platform Owners and Operations Leaders who want structured, long-term Salesforce support rather than ad hoc assistance. They are particularly suited to organisations with complex data integration, Field Service or multi-cloud Salesforce environments looking to improve adoption and maximise return on investment.
ProQuest improves Salesforce ROI through a combination of proactive integration management, continuous platform optimisation and executive-level reporting. By reducing adoption gaps, eliminating technical debt and aligning Salesforce enhancements to business priorities, organisations consistently see improvements in user productivity, data quality and measurable commercial outcomes.
Streamline Your Salesforce Data Integration
If your Salesforce data integration underperforms or system connectivity disappoints, ProQuest elevates you from reactive troubleshooting to structured, measurable improvement. Our Customer Success Plans prioritise lasting value over quick solutions.
ProQuest works to empower companies in Australia and New Zealand to achieve higher performance through the delivery of tailored Salesforce solutions using disciplined Agile Scrum methodology.
We bring customer's vision to life through efficient delivery of innovative and transformative solutions powered by Salesforce.
Contact
• Lvl 12, 3 Spring Street, Sydney
• The Executive Centre Level 22, Salesforce Tower, 180 George St, Sydney NSW 2000
We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.Nothing foundTextText-UnitConvert toText
HomeWhat We DoCustomersBlogContact Us
Email us at 
